Bruges and Ghent Day Trip - Reviews

Rating of the activity

9.30 / 10

9.3096346172135 17,525 reviews | 149,119 travellers

1677 traveler-submitted photos

Customer scoring

13133

3459

635

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144

Type of traveler

Traveling alone (1615)

Couple (5838)

Group of friends (3445)

With small children (736)

With older children (2718)

Reviews from real clients who booked our products.

See only reviews with text

May / 04 / 2024

Anastasia

Barcelona, Spain

I travelled by myself

The trip was well organized, we were on time everywhere. I would recommend to go to each town for a full day, especially Brugge deserves more time. The storytelling of the guide was ok but the facts did not seem connected to each other so I had to google a lot afterwards.

I travelled by myself

May / 04 / 2024

Anonymous

Santiago, Chile

I travelled with my partner

Muy buena experiencia. Todo excelente explicado. Muy buen guía unai y el chofer del bus. Lo único malo fue el trato de los dueños de la chocolatería a la que nos llevan al final: “chocolalino”, que nos discriminaron por el idioma, nos hicieron hacer la fila 3 veces, nos fuimos sin comprar nada. Prepotente. Translate this opinion into English.

Very good experience. Everything excellently explained. Very good Unai guide and bus driver. The only bad thing was the treatment of the owners of the chocolate shop where they took us at the end: “chocolalino”, who discriminated against us because of the language, they made us wait in line 3 times, we left without buying anything. Prepotent. Opinion translated. Show original.

I travelled with my partner

May / 03 / 2024

Aroa

Spain

I travelled with my partner

La excursión fue increíble. Nuestra guía, Marta, fue muy amable y atenta en todo momento. Es una gran profesional. Nos contó la historia de las ciudades de forma detallada y cómica, haciendo que pasáramos un día inolvidable. También nos dio un montón de recomendaciones. Las dos ciudades tienen mucho que ofrecer y quizá verlas ambas en un día no es suficiente para disfrutarlas como se merecen. Aun así recomiendo mucho está excursión. Gracias por todo, Marta Translate this opinion into English.

The excursion was incredible. Our guide, Marta, was very friendly and attentive at all times. She is a great professional. He told us the history of the cities in a detailed and comical way, making us spend an unforgettable day. He also gave us a lot of recommendations. Both cities have a lot to offer and perhaps seeing them both in one day is not enough to enjoy them as they deserve. Even so, I highly recommend this excursion. Thanks for everything, Martha Opinion translated. Show original.

I travelled with my partner

May / 03 / 2024

Mari Carmen Mazarico Viu

Lleida, Spain

I travelled with friends

Las ciudades muy interesantes, el tiempo mal. La guia se esforzó, pero éramos un grupo de 60 personas. Lo que decía era interesante, pero hablaba rápido y había que estar muy atento. Creo que UNA guia sola para un grupo tan grande, no me parece bien. Ya nos comentó que su compañera no se encontraba bien y no pudo venir, pero creo que una excursión ya pagada tendría que haber una gestión de las bajas para poder tener opción a un mejor servicio.

Very interesting cities, bad weather. The guide made an effort, but we were a group of 60 people. What he said was interesting, but he spoke quickly and you had to be very attentive. I think that ONE guide alone for such a large group does not seem right to me. He already told us that his partner was not feeling well and could not come, but I think that for an excursion that has already been paid for there would have to be a management of the cancellations to be able to have the option of a better service.

I travelled with friends

Este recorrido es muy popular y atrae a muchos participantes. Generalmente, nuestro equipo local envía a varios guías para repartirlos. En esta ocasión, sin embargo, no fue posible. Aun así, los guías dan el contenido al completo, y se esfuerzan en que la visita sea lo más enriquecedora y completa posible. Pedimos disculpas por las molestias. Translate this opinion into English.

This tour is very popular and attracts many participants. Generally, our local team sends several guides to distribute them. On this occasion, however, it was not possible. Even so, the guides provide the entire content, and strive to make the visit as enriching and complete as possible. We apologize for any inconvenience. Opinion translated. Show original.

May / 03 / 2024

Anonymous

Spain

I travelled with teenagers

Éramos un grupo demasiado grande para una única guía. Fue un poco difícil poder seguir las explicaciones porque tuvimos que utilizar cascos y los dispositivos fallaban a veces. Las dos ciudades son una maravilla; un día es definitivamente muy poco tiempo para poder disfrutarlas.

We were too large a group for a single guide. It was a little difficult to follow the explanations because we had to use headphones and the devices sometimes failed. The two cities are wonderful; one day is definitely too little time to enjoy them.

I travelled with teenagers

Sentimos que la experiencia no se ajustase del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We are sorry that the experience did not fully match what was expected. At Civitatis we only want our clients to have the best possible experiences. To do this, we take note of all comments with the intention of improving. Opinion translated. Show original.

May / 01 / 2024

Sonia

Madrid, Spain

I travelled with teenagers

Los guías Estela y Edu de diez, pendientes del grupo en todo momento, las explicaciones súper amenas y didácticas para recordar lo más importante Recorrimos las dos ciudades q son preciosas y en el tiempo libre pudimos tomar cerveza y comprar chocolate Totalmente recomendable Translate this opinion into English.

The guides Estela and Edu are ten, attentive to the group at all times, super enjoyable and didactic explanations to remember the most important things. We toured the two cities that are beautiful and in our free time we were able to drink beer and buy chocolate. Totally recommended Opinion translated. Show original.

I travelled with teenagers

May / 01 / 2024

Manuel Carlos

Zaragoza, Spain

I travelled with my partner

Mejorable. Podían suministrar audífonos para no tener que perder tanto tiempo en parar y reagrupar el grupo, que siendo tan numeroso complica escuchar todas las explicaciones. Edu y Estela son muy agradables, pero Dan mucha explicación en la entrada de brujas sin ver nada y luego cuando llega la ciudad en si te encuentras en el horario de descuento para una comida rápida y volver al bus. Gante estuvo un poco mejor aunque hubo demasiado tiempo para pasear y poco de explicación.

Improvable. They could provide headphones so as not to have to waste so much time stopping and regrouping the group, which being so large makes it difficult to hear all the explanations. Edu and Estela are very nice, but they give a lot of explanation at the entrance to Bruges without seeing anything and then when you get to the city itself you find yourself at discount time for a quick meal and back on the bus. Ghent was a little better although there was too much time for walking and little explanation.

I travelled with my partner

Sentimos si algún aspecto del tour no ha sido como esperabas. Nos alegramos de que a pesar de esto se haya podido disfrutar la experiencia. Translate this opinion into English.

We are sorry if any aspect of the tour has not been as you expected. We are glad that despite this you were able to enjoy the experience. Opinion translated. Show original.

Apr / 27 / 2024

Nuria

Spain

I travelled with friends

Empezamos la actividad con preocupación porque el autocar había estado dañado. Las guías nos daban largas porque habían roto el cristal de la puerta. Después de hora y media de espera salió la excursión. Los chóferes hicieron lo imposible para arreglar el cristal de forma provisional. Las guías iban explicándonos, su actitud durante todo el día fue impecable, Marta y Araceli, les felicitamos por su esfuerzo y tenacidad. Alargaron el tiempo perdido, Gracias a las guías y a los chóferes. Translate this opinion into English.

We began the activity with concern because the bus had been damaged. The guides stopped us because they had broken the glass in the door. After an hour and a half of waiting, the excursion left. The drivers did everything possible to temporarily fix the glass. The guides were explaining to us, their attitude throughout the day was impeccable, Marta and Araceli, we congratulate them for their effort and tenacity. They extended the lost time, thanks to the guides and drivers. Opinion translated. Show original.

I travelled with friends

Apr / 27 / 2024

Carmen

Frankfurt Am Main, Germany

I travelled with teenagers

Las personas con las que hicimos el tour fueron muy profesionales y simpáticas. Sin embargo, el autobús en el que viajamos era muy incomodo. Los asientos no llegaban a la altura de la nuca, lo que también es peligroso. No nos gustó la idea de hacer el tour con auriculares, se pierde interacción entre el guía y los que escuchan, además de que había momentos en los que se perdía la señal y, por lo tanto, información sobre las ciudades que visitamos. Translate this opinion into English.

The people we took the tour with were very professional and friendly. However, the bus we traveled on was very uncomfortable. The seats did not reach neck height, which is also dangerous. We did not like the idea of doing the tour with headphones, there is a loss of interaction between the guide and those listening, and there were times when the signal and, therefore, information about the cities we visited were lost. Opinion translated. Show original.

I travelled with teenagers

Apr / 25 / 2024

Emanuel Granero Fernandez

Pau, France

I travelled with teenagers

Excursión muy gratificante. Brujas y Gante son dos ciudades con mucha arquitectura e historia que vale el esfuerzo de acercarse a ellas. Gracias al genio de nuestro guía Unai nos adentramos en sus hechos importantes, en sus leyendas y en la magia del mejor chocolate y la mejor cerveza. El transporte muy cómodo (gracias a nuestro conductor Javier!!), se cumplieron los horarios. ¡Repetiríamos la experiencia sin dudarlo! Translate this opinion into English.

Very rewarding excursion. Bruges and Ghent are two cities with a lot of architecture and history that are worth the effort to visit them. Thanks to the genius of our guide Unai we delve into its important facts, its legends and the magic of the best chocolate and the best beer. Very comfortable transportation (thanks to our driver Javier!!), schedules were met. We would repeat the experience without hesitation! Opinion translated. Show original.

I travelled with teenagers

Apr / 22 / 2024

Martina

Argentina

I travelled with friends

Hermosa! Me tocó en el grupo con Ara, una andaluza súper simpática y divertida. Nos contó la historia de ambas ciudades de forma entretenida. Recomiendo el tour ya que aprendes historia de cada lugar y luego también tienes tiempo de recorrerla por tu cuenta Translate this opinion into English.

Beautiful! I was in the group with Ara, a super nice and fun Andalusian. He told us the history of both cities in an entertaining way. I recommend the tour since you learn the history of each place and then you also have time to explore it on your own Opinion translated. Show original.

I travelled with friends

Apr / 16 / 2024

Nerea

Spain

I travelled with friends

Una opción buenísima para ver dos ciudades imprescindibles de Bélgica. Nuestro guía Gaby muy bueno, hizo que el día fuera maravilloso, con explicaciones claras, divertidas e interactuando con todos. Además se notaba que sabia de lo que hablaba y que disfrutaba hablando de ello, haciéndote disfrutar a ti. Translate this opinion into English.

A great option to see two essential cities in Belgium. Our very good guide Gaby made the day wonderful, with clear, fun explanations and interacting with everyone. Furthermore, you could tell that he knew what he was talking about and that he enjoyed talking about it, making you enjoy it. Opinion translated. Show original.

I travelled with friends

Apr / 14 / 2024

María José

Valencia, Spain

I travelled with friends

La actividad nos gustó mucho, las 2 ciudades son dignas de visitar en Bélgica, aunque el bus iba lleno, todo salió a la perfección por la profesionalidad de Ada, una chica andaluza, muy simpática, amable y con mucha pasión por su trabajo . Tuvimos mucha suerte con el resto de turistas, todos respetamos los horarios en puntos de encuentro y no hubo demoras, además de un tiempo estupendo. Lo pasamos genial. Translate this opinion into English.

We really liked the activity, the 2 cities are worth visiting in Belgium, although the bus was full, everything went perfectly due to the professionalism of Ada, an Andalusian girl, very nice, kind and with a lot of passion for her work. We were very lucky with the rest of the tourists, we all respected the schedules at meeting points and there were no delays, as well as great weather. We had a great time. Opinion translated. Show original.

I travelled with friends

Apr / 14 / 2024

Estibaliz

Bilbao, Spain

I travelled with my partner

La excursión ha sido muy dinámica y hemos tenido tiempo libre para poder visitar sitios que nos ha recomendado Araceli. Una chica muy atenta y alegre que hace muy bien su trabajo. Explicaciones historicas y recomendaciones de sitios, comidas, bebidas... Translate this opinion into English.

The excursion has been very dynamic and we have had free time to visit places that Araceli recommended to us. A very attentive and cheerful girl who does her job very well. Historical explanations and recommendations of places, food, drinks... Opinion translated. Show original.

I travelled with my partner

Apr / 13 / 2024

Juan Carlos Fernandez

Madrid, Spain

I travelled with my partner

Bien organizado a pesar de ser una visita de dos lugares en el mismo día y tener que ir con los tiempos muy justos. Pudimos comer en Brujas en una hora aproximadamente y tomar un par de cervezas en Gante antes de volver.. fuimos con 2 guías en el autocar para hacer 2 grupos en los puntos de destino y muy bien las dos. En concreto Dunia, la guía de nuestro grupo excelente por sus explicaciones y forma de contarlo. Excursión 100% recomendable, sobre todo si vas a estar pocos días por allí. Translate this opinion into English.

Well organized despite being a visit to two places on the same day and having to go with very tight times. We were able to eat in Bruges in about an hour and have a couple of beers in Ghent before returning... we went with 2 guides on the bus to make 2 groups at the destination points and both were very good. Specifically Dunia, the guide of our group, excellent for her explanations and way of telling it. 100% recommended excursion, especially if you are going to be there for a few days. Opinion translated. Show original.

I travelled with my partner

Apr / 13 / 2024

Anonymous

Spain

I travelled with friends

La actividad en sí ha sido buena,pero hemos pillado unas retenciones de 2horas y la excursión terminó a la misma hora q sino hubiese habido eso.la chica durante la explicación genial ,pero mientras estuvimos 2horas en el bus,faltaba información,hablando entre ellas de Instagram,novios etc.creo q debería habernos contado algo ya d historia o informar más sobre lo q les iban diciendo d como iba estando la retención y no hablando cosas personales entre ellas riéndose.nos han faltado 2horas y se not

The activity itself has been good, but we have had a 2-hour delay and the excursion ended at the same time as otherwise there would have been that. The girl during the explanation was great, but while we were on the bus for 2 hours, there was a lack of information, talking to each other from Instagram, boyfriends, etc. I think they should have already told us something about the story or reported more about what they were saying to them and how the retention was going and not talking about personal things between themselves laughing. We have been missing 2 hours and it shows

I travelled with friends

Confirmamos que el tiempo perdido en la retención se recuperó y que la actividad terminó dos horas más tarde. Nuestros proveedores trabajan con profesionales capacitados para dar la mejor experiencia. Sentimos que no fuera tu impresión. Les pasamos tus comentarios para mejorar en lo posible. Translate this opinion into English.

We confirmed that the time lost in the retention was recovered and that the activity ended two hours later. Our providers work with trained professionals to provide the best experience. We're sorry that wasn't your impression. We pass on your comments to improve as much as possible. Opinion translated. Show original.

Apr / 12 / 2024

Roser

Spain

I travelled with friends

La organización impecable. Instrucciones claras de intendencia para tenerlo claro. Los guías muy atentos y de les notaba entusiasmo y desenvoltura. Nos tocó una guía, Guiomar, alicantina que era una crack en las explicaciones. La rigurosidad histórica era la correcta al referirse a Castilla. Todas acabamos (por si alguien no lo sabía) poniendo en valor a Juana Primera de Castilla, nada de "Juana la Loca" y la leyenda negra que se ha hecho sobre ella. Las ciudades, ambas, espectaculares. Translate this opinion into English.

The impeccable organization. Clear instructions from the mayor to be clear. The guides were very attentive and showed enthusiasm and ease. We had a guide, Guiomar, from Alicante who was great at explaining things. Historical rigor was correct when referring to Castile. We all ended up (in case anyone didn't know) valuing Juana the First of Castile, nothing about "Juana the Mad" and the black legend that has been made about her. The cities, both, spectacular. Opinion translated. Show original.

I travelled with friends

Apr / 11 / 2024

Anonymous

Spain

Por qué el punto de encuentro es la estación central? Si después el autobús estaba aparcado más allá de la catedral. La catedral era un referente bueno para quedar. La guía fue muy amable, y simpática. Puso mucha voluntad pero le falta tablas en la comunicación.

Why is the meeting point the central station? If later the bus was parked beyond the cathedral. The cathedral was a good landmark to visit. The guide was very kind and friendly. He put in a lot of will but he lacks communication skills.

Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que se desarrolló, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

We feel that the service was not entirely up to expectations. Even so, we can confirm that it was developed, as usual, in accordance with the description on our website. We appreciate and take note of the comments to assess possible improvements. Opinion translated. Show original.

Apr / 10 / 2024

Anonymous

Chile

I travelled by myself

Increíble, recomiendo tomar este tour si o si, ya que se puede ver lo principal de ambos lugares. Me tocó un guía muy carismático para contar las historias y que además compartió muchos datos interesantes, gracias Gabi! Lo único que puedo decir es que no hay mucho tiempo libre, pero si te programas bien con el que te dan puedes hacer buenas fotos y comer algo rápido por ahí. Translate this opinion into English.

Incredible, I recommend taking this tour no matter what, since you can see the main things of both places. I got a very charismatic guide to tell the stories and who also shared many interesting facts, thanks Gabi! The only thing I can say is that there is not much free time, but if you plan well with the time they give you you can take good photos and eat something quick there. Opinion translated. Show original.

I travelled by myself

Apr / 08 / 2024

Cecilia Calvo

Buenos Aires, Argentina

I travelled by myself

La actividad y los guías buenos. Muy atentos al grupo y las necesidades del mismo. Contaban con buena información y fueron cálidos con la gente. Como crítica, muy poco tiempo libre en ambas ciudades (se podría salir más temprano y regresar más tarde) No fue cómodo compartir el bus con el grupo en inglés Translate this opinion into English.

The activity and the good guides. Very attentive to the group and its needs. They had good information and were warm with people. As a criticism, very little free time in both cities (you could leave earlier and return later) It was not comfortable sharing the bus with the group in English Opinion translated. Show original.

I travelled by myself

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Bruges and Ghent Day Trip - Reviews

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