Bruges and Ghent Day Trip - Reviews

Rating of the activity

8.90 / 10

8.9201848907732 16,983 reviews | 143,994 travellers

1586 traveler-submitted photos

Customer scoring

12716

3369

613

147

138

Type of traveler

Traveling alone (1575)

Couple (5668)

Group of friends (3346)

With small children (709)

With older children (2639)

Reviews from real clients who booked our products.

See only reviews with text

Aug / 15 / 2025

Anonymous

Valencia, Spain

I travelled with my partner

Muy bonito todo. Pero hizo mucho calor y mucho tráfico en la carretera, que redujo el tiempo de visita. Translate this opinion into English.

Everything was very beautiful. But it was very hot and there was a lot of traffic on the road, which cut short the visit. Opinion translated. Show original.

I travelled with my partner

Aug / 15 / 2025

Karla Valdivia Cortés

Spain

Aug / 14 / 2025

Anonymous

Aug / 14 / 2025

Ignacio

Pamplona, Spain

I travelled with teenagers

Muy entretenida e interesante Translate this opinion into English.

Very entertaining and interesting Opinion translated. Show original.

I travelled with teenagers

Aug / 14 / 2025

Cristina

Madrid, Spain

I travelled with small children

Las ciudades son muy bonitas pero creo que el tour no está bien planteado. Es un tour caro como para hacer un pequeño paseito ligero de 90 minutos por cada ciudad y tener mas de dos horas libres. Además contratamos el viaje en barco y según nos explicó la guía, no nos daba tiempo a terminar su recorrido. Muy descontenta con eso puesto que la barca se suponía que era en el tiempo libre y pregunté con anterioridad al respecto. Perdimos una última parte del tour habiendo pagado por todo ello.

The cities are very beautiful, but I think the tour isn't well-planned. It's an expensive tour to do just a short, 90-minute stroll through each city and have more than two hours to spare. We also booked the boat trip, and according to what the guide explained, we didn't have time to complete the tour. I was very unhappy about this, since the boat trip was supposed to be during our free time, and I asked about it beforehand. We missed the last part of the tour, even though we had paid for everything.

I travelled with small children

Sentimos que no pudierais hacer la visita guiada por completo. En Civitatis solo queremos que tengáis las mejores experiencias y seguiremos trabajando para que así sea. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

We're sorry you weren't able to complete the entire guided tour. At Civitatis, we only want you to have the best experiences, and we'll continue working to ensure that this is the case. A refund has been issued. Opinion translated. Show original.

Aug / 14 / 2025

Elisabet

Barcelona, Spain

I travelled with my partner

Muy buena opción para visitar las zonas más céntricas de las dos ciudades en un mismo día. Nuestra guía Dunia, de 10! Translate this opinion into English.

A great option for visiting the most central areas of both cities in one day. Our guide, Dunia, was a 10/10! Opinion translated. Show original.

I travelled with my partner

Aug / 14 / 2025

Karen

Australia

I travelled by myself

La guía Dania fue una gran decepción. Su actitud resultó odiosa y grosera, con comentarios irrelevantes que no aportaban a la introducción de las ciudades visitadas. Perdió demasiado tiempo frente a los sitios históricos compartiendo opiniones personales sobre la historia, en lugar de brindar información objetiva, curiosidades y datos que realmente interesan a los turistas. Mostró cero empatía: en ningún momento se ofreció a tomar una foto ni sugirió lugares para obtener las mejores imágenes, al

Our guide, Dania, was a huge disappointment. Her attitude was obnoxious and rude, with irrelevant comments that didn't contribute to the introduction of the cities we visited. She wasted too much time in front of the historical sites sharing personal opinions about the history, instead of providing objective information, curiosities, and facts that tourists are actually interested in. She showed zero empathy: at no point did she offer to take a photo or suggest places to get the best images.

I travelled by myself

El trato a los clientes es un aspecto fundamental del servicio, por lo que siempre procuramos contar con personal amable. Sentimos si en este caso no fue así, seguiremos esforzándonos por mejorar. Translate this opinion into English.

Customer service is a fundamental aspect of our service, so we always strive to have friendly staff. We apologize if this wasn't the case, and we will continue to strive to improve. Opinion translated. Show original.

Aug / 14 / 2025

Anonymous

Aug / 14 / 2025

Anonymous

Aug / 14 / 2025

Anonymous

Aug / 13 / 2025

Anonymous

Aug / 13 / 2025

Asunción Cañavate

Madrid, Spain

I travelled with my partner

Nos encanto.el guia muy ameno y profesional.muy buena experiencia. Translate this opinion into English.

We loved it. The guide was very pleasant and professional. A very good experience. Opinion translated. Show original.

I travelled with my partner

Aug / 13 / 2025

Anonymous

Madrid, Spain

I travelled with teenagers

Nos ha encantado la visita tanto a Brujas como a Gante. Gracias a Unai por el tour tan entretenido y por toda la información tan interesante que nos ha dado. Translate this opinion into English.

We loved our visit to both Bruges and Ghent. Thanks to Unai for the entertaining tour and all the interesting information he gave us. Opinion translated. Show original.

I travelled with teenagers

Aug / 13 / 2025

Lázaro Javier Pinero Rabasot

Coria, Spain

I travelled with small children

La actividad fue genial sobretodo por todas las explicaciones que nos dio nuestra guía Lucia, se hizo muy amena y divertida la excursión, gran profesional. Translate this opinion into English.

The activity was great, especially thanks to all the explanations our guide Lucia gave us. She made the excursion very enjoyable and fun. She was a true professional. Opinion translated. Show original.

I travelled with small children

Aug / 13 / 2025

Anonymous

Aug / 13 / 2025

Javier

Madrid, Spain

I travelled by myself

El guía muy bien. El tour muy mal. No es un tour para hacerlo en el mismo día, prácticamente no ves nada de Brujas, y la explicación demasiado corta. Nos dejaron 1 hora y pico de tiempo libre, si tenías contratado el paseo en barco le tienes que restar 35 minutos… y luego otros 20 minutos de camino al autobús. Conclusión que se te queda en 30 minutos libres netos. En Gante en cambio sobre tiempo, se ve más rápido. El tour termina cerca de las 6.30.. no tiene sentido.

The guide was very good. The tour was very poor. It's not a tour worth doing in a single day; you'll see practically nothing of Bruges, and the explanations are too short. They gave us an hour and a bit of free time; if you had booked the boat trip, you'd have to subtract 35 minutes... and then another 20 minutes on the way to the bus. The conclusion is that you only have 30 minutes of free time. In Ghent, on the other hand, the time seems faster. The tour ends around 6:30... it doesn't make sense.

I travelled by myself

Nuestro equipo local se esfuerza por realizar la visita completa dentro del tiempo ofertado. Sentimos si el ritmo que se siguió no resultó del agrado de todos los participantes. Seguiremos esforzándonos por mejorar en este o cualquier otro aspecto que sea necesario. Translate this opinion into English.

Our local team strives to complete the entire tour within the allotted time. We apologize if the pace followed was not to everyone's liking. We will continue to strive to improve in this or any other aspect as needed. Opinion translated. Show original.

Aug / 12 / 2025

Celso Cros Alcaraz

Spain

I travelled with friends

Aug / 12 / 2025

Giorgia Filippi

Italy

I travelled with friends

Aug / 12 / 2025

María

Spain

I travelled with teenagers

Fue genial !!! Guiomar es un sol, ha hecho el tour muy ameno, contado de forma muy entretenida y con anécdotas que hacen que te acuerdes de las cosas ! Nos gustó muchísimo :) Translate this opinion into English.

It was great!!! Guiomar is a sweetheart. She made the tour very enjoyable, telling it in a very entertaining way and with anecdotes that make you remember things! We really enjoyed it :) Opinion translated. Show original.

I travelled with teenagers

Aug / 12 / 2025

Javier Garcia

Spain

I travelled with my partner

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Bruges and Ghent Day Trip - Reviews

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